Energy Advice Service

Appointments are now available on the phone or in person at your home or at one of our community drop ins.

Book your free appointment by ringing or texting our new Energy Advice telephone number 01424 390 062 (local rates) or filling in our referral form.

Energise Sussex Coast helps residents in East Sussex to bring down the cost of electricity, gas and water bills and also to save energy and carbon. Our free, friendly service is for everyone. Most people can save money on their bills.

We can help with:

  • Accessing support through the energy price crisis
  • Advice on saving energy and bringing bills down
  • Freebies such as LED lightbulbs, draught-proofing kits, mould monitors, energy monitors
  • Help with problem bills and talking to your supplier
  • Advice on how to access free or part-funded insulation and energy efficiency measures
  • Boiler replacement or repairs
  • Advice on the cheapest energy tariffs available
  • Support to access grants and the Warm Home Discount
  • Help with energy and water debts
  • White goods (grant funded)
  • A chat about easy DIY home energy saving and how to keep your home affordably warm for people now working from home
  • Home visits from our Green Handyman to install energy saving measures such as draught proofing

We are now also able to offer the following services through our partners at the Hastings Advice and Representation Centre (HARC):

  • A welfare benefits check.
  • Advice on budgeting

We are grateful to our funders: The British Gas Energy Trust, LEAP Agility ECO and the Sussex Community Foundation.

Energy advice desks

You can book an appointment or drop in for an in person appointment with one of our Energy Advisors. To book your free appointment email or call 01424 390062

Day of of the weekTime and location
Monday and WednesdayEastbourne foodbanks
Various locations
Please email for details:
ThursdayThe Common Room,
27 Cambridge Rd, Hastings, TN34 1HG
12pm to 4pm
Energy advice desk weekly schedule