Here are some up to date links to help you find out what help people can get if they are low on credit or if there is a possibility of not being able to pay utility bills over the next few months.
Cutting off of prepayment electricity meters to be ‘completely suspended’ – https://inews.co.uk/news/coronavirus-prepayment-electricty-meters-energy-cut-off-suspended-2502452
Good advice on utility bill concerns and also contact numbers for all the main energy firms here; https://www.moneysavingexpert.com/news/2020/03/energy-firms-move-to-help-customers-unable-to-top-up-due-to-coro
Official announcement from the government on how they will support the most vulnerable to stay connected to energy supplies; https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19
A useful guide for preparing your home for the winter includes guidance on insulating your home https://www.buildingmaterials.co.uk/nuts-and-bolts/resources/insulation-guide-for-the-elderly